If you have forgotten your password, you can create a new password using the following steps:
- Go to login in the Kaia Health app.
- Select "Forgot your password" under the entry fields for your email address and password.
- After entering your email address, an email will be sent to this email address (if a profile exists at this email address). If you are unable to locate, please check your spam folder.
- Go to "Choose a new password" in the email you have sent. You will then be redirected to a page where you can set a new password.
- Then log into the Kaia Health app with your new password and start your Kaia training program.
If you want to change your password in the Kaia Health app and you remember your current password, please do the following:
- Log into the Kaia Health app.
- In the Kaia Health app, click on “Progress” in the overview bar at the bottom.
- Select “Settings” or the “Settings Icon” in the upper right corner.
- Your profile will open, click on “General” and on “Change password” *.
* Please note that you have to enter your current password.