To use passkeys for authentication in Kaia Back Pain, make sure that:
The iCloud Keychain feature is enabled in your settings.
Two-factor authentication for your Apple ID is turned on.
After that, you can log in to Kaia Back Pain with your email and password. The passkey setup assistant should start automatically.
Passkey setup is available from iOS version 16.4. The passkey is stored directly in the iCloud Keychain.
From iOS version 18, your passkey will be stored in the new Apple “Passwords” app. Alternatively, you can use another password manager, but the "Passwords" app is directly linked to your iCloud Keychain.
If an error message appears, close the Kaia app and restart your device.
For more information on setting up passkeys on Apple devices, you can find further details here.
If these instructions didn’t help, please contact us by phone Monday through Friday from 9:30 AM to 5:00 PM. Our phone number is: 089 904226740.